My Adventures at Best Buy

I know its been a long time since I've posted... but this recent experience was so great that I just HAD to share.

I was just at Best Buy where I had previously bought and returned a 1000 dollar JVC HD Digital Camcorder. The Manager that originally sold it to me asked how it was doing. I told him that I brought it back because JVC has a proprietary format that isnt compatible with Final Cut or other Apple video editing software for that matter. iMovie wouldn't even recognize the camera.

He asked if I was sure. I said "oh yes im very sure. Even though You told me that it worked with Final Cut and its advertised as being OSX compatible... there are a lot of people on the internet that are rather irritated with this issue. I spent days trying to make this Camera work with my brand new machine. Because I really liked the camera"

I told him that I had to download some 4th party developer plugin hack to reincode the footage into a MOV file in quicktime pro. Which lowered the quality, Just to get it to work. And that project of converting 4 hours of footage took hours upon hours upon hours. So I returned the lovely camera. Because I really didn't feel like dealing with it. Even though I thought that It performed beautifully in the field.


You wanna know what his response was?


Best Buy Video Camera Dept Manager: "Well that's the problem with Macs. They just arent compatible with high end Camera equipment"

My Jaw dropped. and I then proceeded to tell him "Well I dont know what you're talking about... but I have a few High End cameras, and they all work perfectly with my Mac. Why do you think that they make pretty much all the movies you watch these days on a Mac?"

He then got irritated and his customer started laughing. Yes I said all this stuff in front of the customer he was working with. And then his customer just walked away laughing.

He then ignored me for the remainder of my browsing.

haha. Best Buy sucks.